Returns & Exchanges

At BONIA International, we strive for your complete satisfaction with our luxury craftsmanship. If you are not entirely pleased with your purchase, you may return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and visit the 'Order History' section to select the items you wish to return and obtain a Return Authorization number.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags, dust bags, and authenticity cards are included to maintain product integrity.

• 3.
  Ship to Our Warehouse

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location or schedule a home collection.

• 4.
  Quality Inspection & Refund

  Once our artisans verify the condition of the returned items, your refund will be processed to the original payment method within 7-10 business days.